* Interview with Daniel Kearvell, Managing Director "DHL Express" România
The local market of international shipping services still offers more growth opportunities than neighboring countries, according to Daniel Kearvell, managing director of "DHL Express" România. Our country does also pose a number of challenges for business expansion, but they are part of the daily activity of the company, which has completed a series of investments aimed at improving efficiency, he said.
"DHL" Romania processes 3.5 million items each year. Last year, the average number of items processed daily was 15,000, up 16% over the previous year. In December, the number of daily shipments climbed 30 % compared to November, and during the last week of the year the number of daily calls received from customers was 72% higher than the year's daily average. December's average number of calls exceeded the daily average number of 2012 with 46%.
Reporter: How has the logistics services market evolve in recent years?
Daniel Kearvell: Our industry strongly follows the evolution of the development of the economy, as a whole. The difficulties of the years 2008 and 2009 have also been felt in our sector, we are the ones who transport goods produced in other sectors. Over the next two years, there has been a consolidation, and last year we reached a level close to the one before the outbreak of the crisis.
Our customers have asked for greater efficiency and a higher level of quality, and, as the market develops, the services that we provide are becoming increasingly better. If we look at the logistics services market at an international level, it had a relatively stable evolution in recent years, there have been no spectacular rises, diverging from the trends of the economy.
If we look at the statistics on exports and imports, the evolution of our business pra
